At Quantum Roofing, we understand you may have many questions about our company, our services, and the roofing process. We’ve compiled some of the most frequently asked questions to help you better understand our offerings and approach.
General Roofing
What types of roofing services do you offer?
Quantum Roofing provides a comprehensive range of residential roofing services, including roof replacements, roof repairs, gutter installation, siding services, skylight repairs, soffit and fascia repairs, and storm damage restoration. We also offer roof financing options to make your home improvement project more affordable.
What areas do you serve?
Our roofing company serves homeowners in North Carolina, South Carolina, and Tennessee. We are dedicated to providing exceptional service to our local community
How long have you been in business?
Quantum Roofing has been a trusted name in the roofing industry for over ten years. Our team of experienced roofing contractors has a proven track record of delivering quality craftsmanship and outstanding customer service.
Are you licensed and insured?
Yes, Quantum Roofing is fully licensed and insured to operate in North Carolina, South Carolina, and Tennessee.
Do you offer free estimates or inspections?
Absolutely! We provide free, no-obligation estimates and inspections for all our roofing services. Our roofers will assess your roof’s condition and provide an accurate quote.
Do you provide warranties on your roofing work? If so, what do they cover?
At Quantum Roofing, we stand behind our workmanship and offer comprehensive warranties on all our roofing projects. Our warranties cover materials and labor, ensuring your investment is protected for years to come.
What roofing material specialties do you have?
We use many different types of roofing materials, including 3-tab shingles, architectural shingles, impact-resistant shingles, synthetic shake shingles, synthetic slate roofing, synthetic tiles, wood shingles, and shakes, corrugated metal roofs, metal shingle roofing, and standing seam metal roofing.
Do you provide emergency roofing services
Yes, we understand that roofing emergencies can occur at any time, which is why we offer emergency roofing services in North Carolina, South Carolina, and Tennessee. Our roofing contractors are available around the clock to address any urgent roofing issues you may encounter.
Roofing Process
How long does a roofing project typically take?
The duration of a roofing project differs. While many services can be completed in as little as 1-3 days, factors such as the size of your home, the complexity of the job, and weather conditions need to be considered. However, our experienced roofers work efficiently to minimize disruptions and complete the project quickly without compromising quality.
What can I expect during the roofing process?
At Quantum Roofing, we prioritize open communication throughout the roofing process. We will keep you informed every step of the way, from the initial consultation and evaluation to the final inspection. We will arrive on time, work diligently, and ensure a clean and safe job site.
Do I need to be at home while the roofing work is done?
While you are not required to be present during the entire roofing project, we recommend being available for the initial consultation and final roof inspection. Our team will work efficiently and respect your property so you can go about your daily routine without disruptions.
How will you protect my property during the roofing installation or repair?
We take great care to protect your property during the roofing process. We use tarps, plywood, and other protective measures to safeguard your landscaping, siding, and other areas surrounding the work zone. We also ensure the job site is kept clean and organized throughout the project.
Do you handle roofing permits and inspections?
Yes, Quantum Roofing takes care of all necessary permits and requirements for your roofing project.
Roof Replacement & Repair
How do I know if my roof needs to be repaired or replaced?
Several factors, including the roof’s age, the severity of damage, and the overall condition of the roofing materials, can indicate whether your roof needs repair or a complete replacement. Our roofing contractors will conduct a thorough inspection and provide professional recommendations based on their assessment.
How long should a new roof last?
The life expectancy of a new roof can vary depending on the roofing material used, the quality of installation, and weather conditions in your area. Generally, most asphalt shingle roofs can last 15-30 years. At the same time, metal and tile roofs can last 35+ years with proper maintenance.
What are the signs that my roof has storm damage?
Obvious signs of storm damage include cracked or missing shingles, leaks or water stains on ceilings or walls, granules in the gutters or downspouts, and visible dents or punctures on the roof’s surface. If you suspect storm damage, we recommend having your roof inspected by a trustworthy roofing contractor, like Quantum Roofing, as soon as possible.
Can you repair or replace a roof during winter or rainy seasons?
While roofing work is typically easier during dry, warm weather, we understand that emergencies can arise anytime. Our experienced roofers are equipped to handle roof repairs or replacements even during winter or rainy seasons, taking necessary precautions to ensure the safety and quality of our work.
Roofing Materials
What roofing material is best for my home?
The ideal roofing material for your home depends on your local climate, architectural style, budget, and personal preferences. Our roofing experts will address your needs and recommend the best materials with durability, energy efficiency, and aesthetic appeal.
What are the pros and cons of different roofing materials (e.g., asphalt shingles, metal, tile, etc.)?
Each roofing material has its advantages and disadvantages. For example, asphalt shingles are an affordable roofing option and are easy to install but may not last as long as metal or tile. Metal roofing systems are durable and energy-efficient but are more expensive upfront than asphalt shingles. Our roofing contractors can discuss the details of all our available roofing materials to help you make an informed decision.
How do I choose the right color for my new roof?
The right color for your roof can enhance your home’s curb appeal and value. Our experts can help you select color options that complement your home’s architectural style, existing exterior finishes, and neighborhood aesthetic. We can also provide samples to help you visualize the final look.
FAQ: Roofing Costs & Payment
How much will a new roof cost?
The cost of a new roof depends on factors such as the size of your home, the roofing material chosen, the project’s complexity, and any additional services required (e.g., gutter installation, skylight repair, etc.). After thoroughly evaluating your specific needs, we will provide a detailed, transparent estimate.
Do you offer roof financing options or payment plans?
Yes, Quantum Roofing understands that roofing projects can be a significant investment. To make our services more accessible, we offer financing options and flexible payment plans through trusted lenders. We will be happy to discuss these options and help you find a solution that fits your budget.
What factors can affect the cost of a roofing project?
The size and pitch of your roof, the complexity of the job (e.g., multiple levels, skylights, chimneys), the roofing material chosen, any necessary repairs or replacements for existing structures, and the local labor and material costs are all factors that can influence the cost of a roofing project.
FAQ: Roof Maintenance & Care
How should I maintain my roof to extend its lifespan?
We recommend scheduling regular inspections (at least annually) to identify and address issues early. Additionally, keeping your gutters clear, trimming overhanging branches, and promptly addressing any leaks or damage can help prevent further deterioration.
How often should I schedule a roof inspection or maintenance?
For most residential roofs, we recommend scheduling a professional inspection and maintenance at least once a year, preferably in the spring or fall. However, if you notice signs of damage or issues, it’s best to have your roof inspected as soon as possible.
What should I do if I have a roof leak?
If you notice a roof leak, addressing the issue quickly is crucial to prevent further damage. First, try to identify the source of the leak and place a bucket or container to catch any water. Next, contact Quantum Roofing, and we’ll schedule an inspection to diagnose and repair the leak as soon as possible.
Quantum Roofing strives to provide quality home improvement products to thrilled homeowners at an ethical profit. Our core values of safety, integrity, communication, customer service, excellent craftsmanship, and family guide every aspect of our operations.
As roofing contractors, we uphold principles of no gossip, stewardship, adaptability, a self-employed mentality, and a never-give-up attitude. We prioritize simplicity, fun, leadership, and teamwork to deliver an exceptional roofing experience for our valued customers.
If you have any further questions or would like to schedule a roof inspection, please don’t hesitate to contact our friendly team. We’re here to help you with all your roofing needs in North Carolina, South Carolina, and Tennessee.